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Case Studies

Learn more about the innovative work and services Symbolic Systems has provided its clients. These case studies provide an informative summary of the solutions we designed for our clients’ specific need.

Enterprise Information Management
Integrated Solution for the Battlefield
Single Interface to the Field (SIF)

Up to the minute information is critical for soldiers on the battlefield and those supporting them. The Army needed an integrated and synchronized enterprise solution to ensure that soldiers and support personnel had access to critical information and resources at a moment's notice.

In the past, the Army used various support structures that were not synchronized. For example, IT project managers would use their own help desks, tools and process to assist field support and problem resolution. Knowing where to go for help was yet another challenge for soldiers and support personnel because of the disparate systems.

Symbolic Systems partnered with the Army to develop a web-based solution that provides soldiers with 24 hour a day/7 day a week support for any system managed by the Army.

The web-portal solution includes a support operations center that guides the user to the assistance they need, it also links them to mission-essential information such as fielding, training, personnel management, incident reporting/management, asset management, change management and additional resources.

Symbolic provided project management services, as well as architectural and technical development of the web portal ensuring that the project adhered to the Department of the Army standards.

In 2009, the SIF team won the Army Knowledge Management Award in the process category for Single Interface to the Field (SIF) as well as in the technology category for milWiki.  The Army Knowledge Awards Program recognizes outstanding initiatives that support enterprise solutions which improve situational awareness and decision-making.

 
Enterprise Information Management

Web Application Development

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Moving Paper Processes to the Web

As part of the Department of Defense's initiative to make all Army business processes paperless by the year 2000, the CECOM Acquisition Center at Fort Monmouth decided to ...

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Integrated Solution for the Battlefield

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Single Interface to the Field (SIF)

Up to the minute information is critical for soldiers on the battlefield and those supporting them. The Army needed an integrated and synchronized enterprise solution to ensure that soldiers and ...

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US Army Uses Symbolic to Implement Web - based Knowledge Center

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PEO C3S is considered a leader in the Army for technology and innovation in the battlefield. In the year 2000 paperless initiative, it became one of three Knowledge Management pilots within DOD. The ...

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BRAC to the Future

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Kyle Bond is on the Move
BRAC

On the move because of BRAC himself, Army contract employee Kyle Bond says a big part of his job focuses on creating materials to ...

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Business Intelligence

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Your business decisions are only as strong as your business intelligence. We provide the processes, technologies, applications and practices to fully support the important decisions that drive your business.

By approaching the management of business processes from ...

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SIF Case Study

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sif

Up to the minute information is critical for soldiers on the battlefield and those supporting them. The Army needed an integrated and synchronized enterprise ...

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